Frequently Asked Questions
If you don’t find an answer here, contact us anytime. We’re here to help.
Do I have to show my real face?
No. During verification you submit a video for our AI to check. Your public profile can remain blurred until you choose to reveal more.
How does verification work?
We use Venice.ai to match your video and voice with your existing content across the web, ensuring that you’re a real adult creator or legitimate vendor.
Can I cancel my subscription?
Yes. You can cancel anytime from your account page. Your verified badge remains active until the end of the billing period.
Is SinSync only for female creators?
No. SinSync welcomes all adult creators and vendors, regardless of gender, orientation or niche.
Do vendors see my location?
Never. Vendors cannot view creator profiles until you invite them. Even then your exact location remains hidden.
What if someone violates the rules?
We have zero tolerance for harassment or scams. AI moderation and human reviewers flag bad behaviour and ban offenders.
Why do you charge an ID verification fee?
To keep the community authentic and safe, we charge a small one‑time fee when you first sign up. This covers the cost of age and identity verification. Pro and Studio subscribers don’t pay this fee.